Policies

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Cooking Round the World

Pre-recorded classes

  • The link to the pre-recorded classes will be emailed to the family less than 48 hours after they were ordered.

  • If a parent is ordering 10 pre-recorded classes, they are entitled to view the classes for a month’s period of time. If the classes were ordered mid-month, the family is entitled to view the classes into the next month. There is no viewing pre-recorded classes after a month’s period of time.

  • No refunds

Zoom Cooking Classes and Zoom Camp

  • Registration must be made online. No phone registrations will be taken.

  • A recipe book will be sent to the family prior to the start of classes. This will enable a family to buy the ingredients prior to the start of class

  • If registration takes place after 5 pm on the Friday before class starts a recipe book will be sent to the family first thing on Monday morning

  • If a family begins a 5-pod series and doesn’t want to/can’t continue, doesn’t like the teacher, doesn’t like the food, there are no refunds

  • There is no transferring the class to another family if the enrolling family chooses to stop the class

  • If there are fewer than 6 sign ups, the class will be cancelled and the family can choose whether to enroll in another program and money will be transferred over, or to be refunded. Refunds will be processed, 48 hours after a family chooses to be refunded. The refund will appear on the credit card 5 – 10 days after the refund is made.

No refunds unless class is cancelled.

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Cooking Round the World In-Person Summer Camp

 

  • All registrations are to be made through the online registration on the Cooking Round the World web site. Children are not to attend camp unless they are registered.

  • If a parent registers for a camp their child is unable to attend, and it’s
    30+ days prior to the start day of the camp or class, you are entitled
    to a full refund. The refund will come 5 – 10 days after the refund is
    put through, on the parent’s credit card.

  • If a parent registers for a camp and their child is unable to attend,
    and it’s 14 days prior to the start day of the camp, you are entitled to
    a half refund. The refund will come 5 – 10 days after the refund is put
    through, on the parent’s credit card. 

  • If a parent registers for a camp and their child is unable to attend,
    and it’s less than 14 days prior to the start day of the camp, no
    refund is given.

  • If a parent registers for a camp week and their child gets sick right
    before the start of camp, they may transfer their camp week to a
    different camp week if there’s room. They can also attend fewer days
    of the same week. No refund for missed days.

  • If a parent registers for a camp week and their child gets sick after
    the first day of camp, they are not entitled to a refund or a transfer
    of the camp week.

  • There is no transferring ort exchanging campers for another camper.

  • Parents are not permitted to drop off a child at camp more than 10
    minutes before the start of camp.

  • Parents are not permitted to be more than 10 minutes late regarding
    pick up. If a parent arrives more than 10 minutes after pick up time,
    they will be charged $25/child. That payment is due at the time of
    pick up and given to the cooking teacher.

  • If a camper is having issues in camp, it is up to the parent to bring the
    issues to the attention of the administration who will make
    adjustments to the situation.

Cooking Round the World In-Person Summer Camp Through A Parks & Rec

 

 

  • Cooking Round the World is a vendor for the Parks and rec and not in
    charge of processes and regulations; not in a position to make
    logistical, timing, or facility alterations

  •  In most cases a materials fee will be added to the registration fee to
    cover the cost of food, utensils and aprons

  • The materials fee must be paid directly to the Cooking Round the
    World teacher on the first Monday of class, via check.

  • Checks should be made payable to Cooking Round the World and
    given to the cooking teacher, not the parks and rec.

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  • No credit card charges will be taken

  •  If payment is not made prior to Wednesday morning, the camper will not be permitted back in the camp until payment is made.

Covid 19

 

  • Parents will be emailed, pre-camp, protocol regarding health and safety with regards to Covid 19 and the necessary precautions

  • Cooking Round the World is taking. Cooking Round the World
    expects parents to read and follow the instructions.

  • Children who refuse to wear a mask and gloves will be asked to
    withdraw from camp.

  • If a child tests positive for Covid 19 within 14 days prior to camp,

  • The parent will be refunded after they email a copy of the positive
    test result to the director. OK to black out any personal info not
    directly related to the test result. Test must state child’s name and positive outcome.

Covid Pandemic Updates

 

  • As of late spring 2021, news reports indicate that in California the rate of transmissions has decreased. Vaccinations are available to adults. All Cooking Round the World teachers are vaccinated.

  • However, should the pandemic escalate and mandates change whereby isolation is state recommended, Cooking Round the World may need to close in person programs. In that instance, families will have the choice to either get refunded or change to online, virtual camp and Cooking Round the World will refund the difference in price.

  • Should the need for closure arise, Cooking Round the World will be in touch with families via email to disclose plans.

Accidents and Injuries

 

  • There is always a possibility that accidents will happen when cooking. Cooking Round the World reviews best practices with children on the first day of class, giving safety instructions about knife and heat safety and using sharp cookware. Despite the cooking demonstrations and warnings, parents should note that in signing up your child it is possible for an accident to take place.

  • Parents with children who are accident prone, can’t safely reach the stove, are fragile, have learning or physical challenges, or are under 7, may want to consider supervising their children’s cooking practices. If a child has any of the above characteristics and the parent is unable to oversee a child’s cooking, Cooking Round the World recommends the child not take the class until the parent can provide supervision.

  • While we sympathize with children experiencing any accident, Cooking Round the World cannot be held responsible or liable for the expenses that may incur when a child needs medical attention from a cooking accident.

Covid 19 and Safety

  • ·        All cooking teachers are required to be vaccinated in order to work for Cooking Round the World. Cooking Round the World follows strict CDC guidelines.

  •  Masks are required for staff and children.

  •  If your child was exposed to Covid 19 or has the virus, do not send him/her to any Cooking Round the World program. Keep him or her home until he/she tests negative.

  •  If your child is exposed to Covid 19 or tests positive and you already paid for a class or camp that is not governed by a park and rec, Cooking Round the World can either transfer your child to an online program or transfer the registration to a later week or refund your money.

  • If your child is exposed to Covid 19 or tests positive and you already paid for a class or camp that is administered by a park and rec, please contact the park and rec directly for a refund. Materials fees are not refundable.

  •   If a child comes to camp or class and unknowingly has covid 19 thereby exposing other children, please contact Cooking Round the World immediately; 510-593-5285. You identity will be protected. Thereafter an email will be sent out immediately, cancelling or postponing the program. Depending on the circumstance, you can register for a class at a later date, transfer to an online program, or have your money refunded.

 

Teachers and Special Circumstances

  •  Cooking Teachers are not skilled as health care professionals or nurses. They are not trained to administer medication or shots. Parents who have children requiring medical assistance during class or camp times should make special arrangements to have these needs taken care of apart from class time.

  • Cooking Teachers are not skilled as special education teachers. While we welcome children with an array of challenges, children with challenges that go beyond the abilities of the cooking teachers should make arrangements to have an aide attend class or camp with the child.

 

Items Left at a Camp or Class

  •  Cooking Round the World encourages parents to label their children’s personal belongings.

  •  While teachers do their best to remind parents to take home their children’s belongings, items left at a camp or class are not the responsibility of our instructors or our hosting facility.

 Program Cancellations

  In the event that a class is cancelled due to covid related circumstances, the parent has the choice to roll enrollment to a virtual platform or have their money fully refunded. Parents have up to 10 days post class cancellation notification to decide and relay via email (mindy@cookingroundtheworld.com) their intention, otherwise, Cooking Round the World will interpret their non-communication as a donation to Cooking Round the World. No class refunds will be administered 10 days after the announcement of class cancellation.